Terms of Service
Last Updated: July 2025
1. Acceptance of Terms
By accessing or using Biliom's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Biliom provides an AI-powered reservation assistant service that helps users make, modify, and cancel reservations at various venues including restaurants, hotels, salons, and other service providers.
3. User Accounts
To use our services, you must:
- Be at least 18 years old or have parental consent
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
4. User Responsibilities
You agree to:
- Provide accurate reservation information
- Honor reservations made through our service
- Cancel reservations in a timely manner if you cannot attend
- Not use the service for any unlawful purpose
- Not attempt to manipulate or abuse the service
- Comply with all applicable laws and venue policies
5. Service Limitations
Biliom acts as an intermediary to facilitate reservations. We do not guarantee:
- Availability at any particular venue
- Success of every reservation attempt
- Accuracy of venue information
- That venues will honor reservations
6. Fees and Payment
Service fees, if applicable, will be clearly disclosed before you confirm any transaction. Payment terms will be provided at the time of service. You agree to pay all applicable fees and charges.
7. Cancellations and Refunds
Cancellation policies and refund eligibility will depend on the specific venue and service. Some venues may charge cancellation fees. Please review venue-specific policies before making reservations.
8. Intellectual Property
All content, features, and functionality of Biliom are owned by us and are protected by international copyright, trademark, and other intellectual property laws.
9. Disclaimer of Warranties
Biliom is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, Biliom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.
11. Indemnification
You agree to indemnify and hold Biliom harmless from any claims, damages, or expenses arising from your use of the service or violation of these terms.
12. Privacy
Your use of Biliom is also governed by our Privacy Policy. Please review it to understand our data practices.
13. Modifications to Service
We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.
14. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of material changes by posting the new terms and updating the "Last Updated" date. Continued use of the service constitutes acceptance of the updated terms.
15. Termination
We may terminate or suspend your account and access to the service at our sole discretion, without notice, for conduct that we believe violates these terms or is harmful to other users or our business.
16. Governing Law
These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law provisions.
17. Contact Information
If you have questions about these Terms of Service, please contact us at:
Email: legal@biliom.com