Support

Getting Help

We're here to help! If you need assistance with Biliom, please reach out to us using the contact information below.

Contact Information

Email Support: sales@shiftedframe.com

Our support team typically responds within 24 hours during business days.

Frequently Asked Questions

How does Biliom work?

Biliom uses AI technology to help you make reservations. Simply chat with our AI assistant to request a reservation, and our voice AI will call the venue to book it for you. You'll receive a confirmation once the reservation is made.

What types of reservations can Biliom make?

Biliom can help you book reservations at restaurants, hotels, hair salons, spas, and other service providers that accept phone reservations.

How do I modify or cancel a reservation?

You can modify or cancel reservations through the app by chatting with our AI assistant. Our voice AI will contact the venue to confirm the changes.

Is there a fee to use Biliom?

Pricing information will be available when the app launches. Join our waitlist to be notified about pricing and launch details.

What if my reservation fails?

If we're unable to complete your reservation, you'll be notified immediately with the reason. Our AI will provide alternative suggestions when possible.

How is my personal information protected?

We take data security seriously. Please review our Privacy Policy for detailed information about how we protect your data.

Technical Support

If you're experiencing technical issues with the app, please include the following information in your support request:

Feedback

We value your feedback! If you have suggestions for improving Biliom, please email us at sales@shiftedframe.com.

Business Hours

Our support team is available:

Monday - Friday: 9:00 AM - 6:00 PM (Your Local Time)
Saturday - Sunday: Closed